located in Downtown Hartwell
100 N. Forest Avenue

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Policy Statement

We sincerely ask that you will respect the following policies to allow for a perfect spa experience for you and all our guests.

Cancellation - There will be a mandatory charge ( or a portion of a gift card forfeited) on all appointments,  not cancelled or rescheduled within 24 hours of the appointment time.

Payment Options - Spa by Laura accepts VISA, Mastercard, Cash, Checks, SPAFINDER and SPA BY LAURA gift cards for all services listed on this website.

Gratuities - at your discretion are graciously accepted.

Scheduling/Appointments - Services are provided by appointment only, and we recommend scheduling in advance.  Please arrive 10 minutes before your appointment time.  If you arrive late, you might not receive your full treatment or session time, but will be charged for the entire session.  Due to the nature of the equipment that is in use, children should not accompany guests to their appointments.  Also, visitors will not be allowed to accompany you in your treatment or session unless guests are 12 years old or younger.

Gift Cards - Can be purchased at our location or at Economy Drugs or Simply Sydney Floral Designs, both in downtown Hartwell.  Cards can not be redeemed for cash.  Refunds are not given for gift cards, however cards for specific services can be switched for similiar services or same value or posted toward upgraded services, where the customer would pay the price difference.  Gift Cards MUST BE REDEEMED BY THE EXPIRATION DATE PRINTED ON THE CARD!!! Without exception.  Lost gift cards can not be duplicated and gift cards must be presented as the form of payment at the time the service is received.

On-Site Services - are quoted on an individual basis

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